To the secrecy and inviolability of postal communications, and to data protection.
Users who contract postal services have the following rights recognized: Services of certificates (sending certified correspondence with or without acknowledgment of receipt) and declared value (the content of the shipment and its value are declared), which provide greater protection to the user against the risk of theft, deterioration or loss. Sending direct advertising, books, catalogs or periodicals, when the shipment is made as a letter or as a postal parcel. Send of packages de up to 20 kg of weight. Send of letters y cards postcards of up to 2 kg of weight. When the operator that performs these services is designated by the State, it is considered a universal postal service, which implies that it must reach all areas, including rural areas, and that it must be adjusted to established prices adjusted to costs.Ĭurrently, the company in charge of providing this service, permanently throughout Spain, is the Sociedad Estatal Correos y Telégrafos, SA, which guarantees a postal network with coverage throughout the Spanish territory, including geographical areas with low density of population and offers a service of, at least, a daily collection and delivery, every working day, from Monday to Friday. The electronic transfer or immediate money is not a postal service but rather has the nature of a financial service and is governed by the regulations that regulate electronic money. The State also guarantees the ordinary money order service, Financial service of general economic interest complementary to the postal service. It can be done by Correos, as an operator designated by the State or by a private company. Postal service is understood as the collection, admission, classification, transport, distribution and delivery of any letter weighing up to 2 kg or package weighing up to 20 kg (in ordinary service, certified or with declared value).
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